IT Support Engineer

PT Westerfield Alumina Indonesia is seeking a talented and dedicated IT Support Engineer to join our team in Toba, Kalimantan Barat. This is an exciting opportunity to be part of a leading company in the alumina industry and contribute to our technological infrastructure.

As an IT Support Engineer, you will play a crucial role in ensuring the smooth operation of our IT systems and providing excellent technical support to our employees. Your responsibilities will include troubleshooting hardware and software issues, maintaining network infrastructure, and implementing security measures.

If you are passionate about technology and have a strong desire to help others, we encourage you to apply for this position.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Provide technical support to employees and ensure the smooth operation of IT systems.
• Troubleshoot and resolve hardware and software issues.
• Maintain and monitor network infrastructure.
• Implement and enforce security measures to protect our systems and data.
• Install, configure, and maintain computer systems and software.
• Document IT processes and procedures.
• Conduct regular system backups to ensure data integrity.
• Stay up-to-date with the latest technological advancements and trends.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in IT support or a related role.
• Strong knowledge of computer hardware and software.
• Familiarity with network protocols and technologies.
• Understanding of cybersecurity principles and best practices.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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